Privacy policy
Your data helps us to help you further as well as possible. We therefore find it extremely important to protect them with the greatest care.
Below you will find a comprehensive overview of which data we keep track of, and what we do with it.
If you have any questions or comments, please contact us via hello@ravigiftboxes.com, or send us a message via Facebook or Instagram; We are happy to help you further.
1. Responsible authority and rights of the person concerned
This privacy statement applies to the website and services of RAVI, part of Funwear NV (hereinafter referred to as "we" or "us").
FUNWEAR NV, with registered office in Wingepark 55C, 3110 Rotselaar, registered in the Belgian Crossroads Bank of the Enterprises under the number BE0447665193, and known under the commercial name RAVI, and the Commission for the Protection of privacy is known as Funwear NV, is Responsible for registration, processing and using your personal data.
We attach great importance to the privacy of our customers and visitors to our website. That is why we only process your data in a way that is in accordance with the General Data Protection Regulation, also known as the GDPR.
You have the right to view, change, change or remove your data free of charge from our database at all times.
We put everything at work to help you further. You can reach us via e-mail, Facebook or Instagram.
To ensure that you are doing the application to inspect, adjustment or removal, it is possible that we are currently asking a copy of your identity card.
2. Personal data that we collect
With every visit on our website we use your personal information to handle your orders and purchases in a correct way and to communicate with you in a smooth way. That way we can help you further with any retours.
Below you will find an overview of the personal information that we use for your customer registration:
- Your first name
- Your surname
- Your e-mail adress
- Your billing address
- Your delivery address
- Your phone number
- The type of device with which you visit our websites
- Your bank card number or credit card number
- Your IP address and cookies
This data is listed below as "personal data". You give this data directly to us, for example when you create an account on our website, you buy a purchase online or when you register for our newsletter.
3. What do we use this personal data for?
Your personal account
We use the personal data you provide us to create your personal account. If you surf on our website, that is handy, you don't have to fill in your details every time. We also process your data to handle your purchases and retours correctly and to communicate with you.
Communication
We use your personal data and purchasing history to keep you informed of our offers, from the latest novelties and trends.
Customer service
To be able to quickly help you with questions, we use your data and make notes that we store. That way we immediately find everything when you contact us next time.
Matches
If you participate in a competition, we ask your name, address and e-mail address and other data that can be important for the game.
Improving our service
We do everything to give you the best possible shop experience. That is why you may receive an email from us where we ask your opinion about your purchase.
You can indicate, without a problem, at any time that you would rather not receive communication, e-mails or other correspondence from us.
This is possible without justification, by clicking on the declaration link for, for example, at the bottom of any e-mail message, or to contact us through the different channels, such as by e-mail or our social media channels.
4. Newsletter registration
For registration on our newsletter, we need a clear confirmation that you would like to receive from our information. You can easily do this by checking the providing checkbox, who says that you agree with registration, processing and use of your e-mail address.
You can unsubscribe from this newsletter without justification. This can easily by clicking on the unsubscribe link at the bottom of every newsletter or by contacting our customer service via the different channels, such as by email or our social media channels.
5. Cookies
We use cookies and similar techniques to make your visit to www.ravigiftboxes.com or www.ravigiftboxes.be as pleasant as possible. By collecting your internet behavior inside and outside our website, we and third parties can adapt advertisements and content to your interests and you can share information via social media. If you continue on our website, we assume that you do that.
Cookies are small, simple text files that stores your computer or mobile device when you use our websites. By using cookies and other techniques, for example, we ensure that:
Surfing on our websites becomes more fun and easier for you;
You do not always receive or have to enter the same information at your visit to our Webstore;
We can offer your special functionalities such as the recently viewed items or alternative articles based on your interests;
We can measure how our websites are used and where we can still improve it;
We can show your ads and recommendations based on your interests;
We can recognize which device you use if you are visiting us;
We can register how often an advertisement is shown to better tune the ads to your needs and interests and to prevent you from seeing the same advertisement.
If you prefer not, you can easily remove your cookies on your computer.
6. How long do we adhere to your personal information?
We will keep your personal information 10 years after the last interaction to realize the purposes explained in this privacy statement.
7. Transfer of data to third parties
With your registration in our stores and on the webshop when placing an order online, you agree to the Terms and Conditions of Funwear NV.
Your personal information is only passed on to third parties, insofar as this is legally permitted, one with the aim of completing the contracting or settlement of your order or for marketing purposes. In the context of your order, our partners (such as conveyor, logistics company, banks) receive all the necessary data that they can only use to fulfill their task. We also demand from them that they are in order with privacy legislation and that your data is treated with the greatest care.
No worries, selling data to third parties that have nothing to do with us, we never do!
8. Processing managers and processors
Your data can be processed by all employees at Funwear NV in the context of performing their duties. In addition, we also pass on your data to third parties, as described above. The responsibility of the processing is charged to the company's statutory managers.
9. Safety of your personal data
We do everything to protect the safety and confidentiality of your personal data. We use appropriate technical and organizational measures in such a way that the processing meets the requirements of national and European legislation.
10. Rights
Right of access and inspection
You have the right to consult your data free of charge at any time. For this you can easily contact us via e-mail: hello@ravigiftboxes.com
Right of improvement, removal and limitation
You always have the right to ask us to improve, supplement or remove your personal data.
Right of resistance
You also have a right of opposition to the processing of your personal information.
Right of free data transfer
You have the right to obtain your personal data that uses by us in structured, common and readable form and / or transferring to other managers.
Right of withdrawal of permission
When processing is based on your prior permission, you have the right to withdraw this permission.
AMENDMENTS
This privacy statement is tailored to the services that we offer on our website. We reserve the right to change or update this privacy statement at any time.
When we make changes to this statement public, we change the date of the "last update" of the statement. In important changes, we will mention this on our homepage.
Last update: April 2021
Questions and feedback
If you have any questions about this privacy statement, you can always contact us via e-mail: hello@ravigiftboxes.com.